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ISSUE 318EVENING

United Arab Emirates, Dubai, Digital Government, Agentic AI, Public Services, Cybersecurity and Human Oversight

Dubai put 300 public services in the agent queue, with people still at the controls

A new accelerator will screen more than 300 government use cases and move selected services through design, testing and monitored deployment. The useful question is not whether an agent can finish the paperwork. It is whether the public can see, stop and challenge what it does.

#agentic-ai#digital-government#public-services
ISSUE 264MORNING

Public Services, Conversational AI, Records and Accessibility

America.gov wants one AI door for federal services without one giant record

A new executive order asks agencies to meet people through one conversational front door while keeping records, decisions and legal authority in the rooms where they belong.

#public-services#conversational-ai#privacy